If you have not yet updated to the latest version of Lightroom on iOS, you should update directly to version 5.4.1 and avoid the bug. We sincerely apologize to any customers who have been affected by this issue." ![]() We know that some customers have photos and presets that are not recoverable. Installing version 5.4.1 will not restore missing photos or presets for customers affected by the problem introduced in 5.4.0. ![]() A new version of Lightroom mobile (5.4.1) for iOS and iPadOS has now been released that prevents this issue from affecting additional customers. ![]() "We are aware that some customers who updated to Lightroom 5.4.0 on iPhone and iPad may be missing photos and presets that were not synced to the Lightroom cloud. Please help me as I really need all those pictures and presets."Ī representative from Adobe released a statement saying that the new version has fixed the bug but that lost images and presets "are not recoverable." I really need this to be fix as soon as possible. I still have my presets and pictures saved in the apps but today, 18th August 2020, after I updated the apps on Apps Store, all of my pictures and presets gone. ![]() "Yesterday when I use the Lightroom Mobile, it was okay. The bug was discovered by one user who posted the following concern on Adobe's forums:
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